Navigating a large hospital can be a daunting task, especially for first-time visitors or those unfamiliar with its layout. The stress and anxiety of locating departments, wards, and specific areas can significantly impact a patient’s overall experience. In a remarkable stride toward patient-centric healthcare, AIIMS Jammu has introduced a revolutionary “Indoor Navigation System.” This state-of-the-art technology is designed to illuminate the path to compassionate care, ensuring no patient is left alone within the hospital’s vast corridors.
A Milestone in Patient-Centric Innovation
The Executive Director and CEO of AIIMS Jammu, Prof (Dr) Shakti Kumar Gupta, proudly announced the launch of the Indoor Navigation System, emphasizing its role in making every patient’s journey seamless and infused with comfort and assurance. This cutting-edge technology has been developed in collaboration with IIT Delhi, functioning like a GPS for indoor environments. By utilizing mobile apps, internet connectivity, Bluetooth, and strategically placed beacons, the system provides precise location tracking and real-time navigation assistance throughout the hospital.
Enhancing Patient Experience and Accessibility
During a recent visit to AIIMS Jammu, the Health Minister and other dignitaries were highly impressed by this innovation. They hailed it as a beacon of progress in healthcare accessibility, underlining its significance in enhancing patient experience and facilitating efficient therapy delivery. The dignitaries remarked, “This technology allows patients to concentrate on their health and well-being without the stress of getting lost or being late for appointments. It stands as a testament to AIIMS Jammu’s commitment to pioneering solutions that prioritize patient well-being above all else.”
Salient Features of the Indoor Navigation System
Prof (Dr) Shakti Kumar Gupta shared some of the key features of the Indoor Navigation System:
- Real-Time Location Tracking: The system offers real-time location tracking on user-friendly maps, ensuring patients reach their appointments without getting lost.
- Voice-Guided Navigation: It provides voice-guided navigation for visually impaired individuals, making the hospital more accessible.
- Efficient Route Calculation: The system calculates the most efficient routes, considering stairs and elevators, to aid patients with mobility limitations.
- Detailed Directions: Patients receive detailed directions to departments, wards, and facilities, reducing the need to ask staff for help.
- Amenities Information: The system displays information about nearby amenities like restrooms, cafeterias, and waiting areas for better visit planning.
- Support for Smartphones: It supports both Android and iOS smartphones, ensuring accessibility for all patients.
A Vision Inspired by Experience
Prof (Dr) Shakti Kumar Gupta recalled his time as Medical Superintendent of the RP Eye Centre at AIIMS Delhi, where he witnessed the challenges faced by visually impaired patients and their attendants in navigating the hospital. These challenges often led to injuries and delays, compounding their health and mental well-being. Motivated by this experience, he envisioned the Indoor Patient Navigation System to enhance ease and safety for all patients, reflecting a deep commitment to compassionate healthcare innovation.
Leading the Way in Healthcare Technology
The launch of the Indoor Navigation System marks a significant step forward for AIIMS Jammu. By embracing cutting-edge technology, the institute is creating a more patient-centered and efficient healthcare environment. AIIMS Jammu proudly leads as the first AIIMS to offer this facility, setting a precedent for other healthcare institutions to follow.
This innovative system ensures that every patient’s journey through AIIMS Jammu is not just a visit, but a step towards a healthier and more secure future. With this initiative, AIIMS Jammu continues to pave the way for advancements in patient care, reinforcing its commitment to excellence and compassion in healthcare.
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