The All-India Institute of Medical Sciences (AIIMS) New Delhi is set to enhance its patient transport services with the rollout of electric buses (eBuses). This initiative aims to provide efficient last-mile transport from nearby metro stations and bus stops to various facilities within the campus, significantly improving the convenience and accessibility for patients and their attendants.
Addressing Transport Challenges
Currently, patients and their attendants face several challenges while navigating the AIIMS campus. Long walks, expensive autorickshaws, and limited transport options often complicate their visit. The introduction of the e-bus service is a strategic move to resolve these issues, making travel within the campus easier and more convenient.
Features of the E-Bus Service
The eBuses, which are 14-seaters, come equipped with modern conveniences to ensure a comfortable journey. Key features include:
- Air Conditioning: To provide a comfortable ride regardless of the weather.
- Low-Floor Design: For easy entry and exit, especially beneficial for patients with mobility issues.
- Wheelchair Access: Ensuring inclusivity and ease of transport for wheelchair-bound patients.
- CCTV Cameras and GPS Tracking: Enhancing security and allowing for real-time monitoring.
- Designated Stops with Shelter: Featuring call buttons for convenience.
- Mobile Application: For real-time tracking of buses and providing service feedback.
- Cashless Fare Collection: Through UPI and AIIMS Smart Card.
Service Schedule
The e-bus service will operate every 10 minutes during peak hours (7 AM to 7 PM) on regular days, and every 15 minutes on Mondays, excluding holidays. This frequent schedule ensures minimal wait times and maximizes accessibility for patients.
Environmental and Traffic Benefits
Beyond enhancing patient convenience, the e-bus service is designed to alleviate traffic congestion and reduce environmental pollution. By minimizing noise pollution and decreasing the campus’s carbon footprint, AIIMS Delhi is taking significant steps toward sustainability.
Commitment to Patient Care
Dr. (Prof.) M Srinivas, Director of AIIMS Delhi, emphasizes the institution’s commitment to providing the best patient care services. “This initiative will not only solve the transport woes of our patients but also provide a reliable and convenient ride within the campus,” he stated. Dr. (Prof.) Rima Dada, PIC, Media Cell, added, “We would like the journey for patients who are coming to our campus to be absolutely smooth and hassle-free along with their attendants.”
Connect with Us
For more information and updates, patients and their attendants are encouraged to connect with AIIMS Delhi on WhatsApp. This ensures they stay informed about the latest services and initiatives designed to improve their experience at the institute.
Conclusion
The introduction of the e-bus service at AIIMS New Delhi marks a significant step forward in improving patient transport within the campus. By addressing existing challenges and incorporating modern conveniences, AIIMS is enhancing its commitment to patient care and sustainability. This initiative is poised to make the patient experience smoother, more reliable, and more convenient, reflecting AIIMS’s dedication to continual improvement in healthcare services.
For any further details or inquiries, patients can reach out to AIIMS Delhi through their official channels and stay connected for the latest updates.
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