Zoom, the company known for video calls, has now launched a new AI-powered mobile app specially made for frontline workers like nurses, doctors, and hospital staff. This app is called Zoom Workplace for Frontline, and it is now available for all customers.

This smart app uses something called agentic artificial intelligence (AI) to help healthcare workers communicate better during their shifts, manage tasks, and improve overall shift productivity.

🤖 What is Zoom Workplace for Frontline?

Zoom’s new mobile app is made for people who don’t work at desks, like frontline healthcare staff. It has features that make daily work easier:

• Real-time activity feed: See important updates instantly
• Auto-created team chat groups: Everyone in the same shift is added automatically
• Push-to-talk feature: Talk like a walkie-talkie with your team
• Shift summaries: Know what happened in the previous shift before you begin
• Task management tools: Make shift swaps and assign tasks easily

🏥 Why This Matters for Healthcare Workers

This tool is especially useful for nurses, ward staff, and doctors who work in busy hospital environments.

At the HIMSS25 global healthcare conference, Zoom explained how this app helps teams communicate better during shifts, save time during shift handovers, and stay connected without the need for complex tools.

“It automatically creates a team chat group for you so that you can communicate collaboratively within your shift,” said Ritu Mukherjee, Zoom’s head of product for business acceleration.

This means no more wasting time finding phone numbers or checking long email chains. You can chat, update, and share important info instantly with your on-shift team.

🔄 Easy Integration with Existing Hospital Systems

Even if your hospital already uses workforce management software to assign shifts or manage staff, this app can connect with those systems. Zoom Workplace for Frontline is not meant to replace your current tools, but to make communication and coordination easier for the frontline staff.

Plus, it has a simple mobile app interface so anyone can use it without extra training.

🔍 Zoom’s Growing Focus on AI in Healthcare

Zoom has been investing heavily in AI tools for healthcare. For example:

• Ambient note generation: Doctors can generate clinical notes after a video consult using AI.
• Integration with Suki AI: Allows doctors to send clinical notes directly to the Electronic Health Record (EHR) system with one click.

Now, with agentic AI-powered apps, Zoom is also focusing on making hospital workflows smarter, even for non-desk workers like nurses and technicians.

✅ Final Thoughts

This launch is a game changer for hospitals and health centers looking to improve team communication, patient handovers, and real-time task updates on the go. With AI-powered shift summaries and built-in chat groups, Zoom Workplace for Frontline can make hospital shifts smoother and more efficient.

📲 Ready to Digitize Your Hospital’s Frontline Workflow?

Let us explore tools like Zoom Workplace for Frontline to bring better coordination and productivity to your healthcare team.

To register for our next masterclass, please click here https://linktr.ee/docpreneur