In a big step toward smarter hospital care, Mayo Clinic, one of the world’s top healthcare institutions, has announced a new partnership with hellocare.ai, a company known for its AI-driven virtual care platform. The goal of this collaboration is simple yet powerful: to use Artificial Intelligence (AI) to detect health issues early and reduce the workload of doctors and nurses in hospitals.
What is hellocare.ai?
hellocare.ai is an AI-powered platform already being used by over 70 health systems. It supports key hospital features like:
- Ambient documentation (automatic clinical note-taking)
- Digital whiteboards for patient updates
- Patient engagement tools
- Hospital-at-home services
With AI managing repetitive tasks, healthcare professionals can focus more on delivering personalized and compassionate care.
What This Collaboration Means
As part of this collaboration, Mayo Clinic is not just a clinical partner — it is also an investor in hellocare.ai’s recent $47 million growth round. This partnership shows how even the most prestigious hospitals are now embracing AI in healthcare to improve efficiency and outcomes.
According to Dr. Kent Thielen, CEO of Mayo Clinic Florida, “This isn’t just about adding more hospital beds. It’s about reimagining the entire patient and clinician experience.” By adding technologies like ambient clinical intelligence, the Mayo Clinic is leading the way in creating connected, efficient, and human-centered hospitals.
The Future of Hospital Care
This move signals a larger trend: hospitals are shifting from manual, paper-based systems to intelligent digital ecosystems. These AI systems:
- Help identify health issues earlier
- Keep patients more engaged
- Give doctors more time to focus on what matters — patient care
As Labinot Bytyqi, Founder and CEO of hellocare.ai, puts it: “Together with Mayo Clinic, we’re creating safer, smarter, and more responsive care at scale.”
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